How To Unblock Paytm Account Suspicious Activity | Paytm Account Blocked Solution in 2023

Are you concerned about the blockage of your Paytm account? No need to worry, as this article is here to assist you. If your Paytm account has been blocked due to suspicious activity, there is no need to panic. Paytm’s privacy policies allow them to block an account if any unusual, suspicious, or fraudulent activity is detected.

Once your account is blocked, you will be unable to conduct transactions using Paytm. This article will guide you on how to unlock your blocked Paytm account in the event of suspicious or fraudulent activity. Make sure to read this article in its entirety and follow the steps provided below. Before we proceed, let’s first explore the common reasons behind Paytm account blockages. Occasionally, users unintentionally perform actions that lead to their accounts being blocked. Let’s delve into what activities can be considered suspicious.

Excessive Login and Logout Attempts

Login in and log out of your Paytm account multiple times on multiple devices or the same devices might be considered suspicious activity

The most common reason is login into your Paytm account and logging out of your Paytm account many times. Yes, you read it right! Login in and out of your account frequently might result in your account getting blocked. Many people are not aware of this but when you log in and log out of your account too often it is considered as a suspicious activity. So make sure that you do not log in and log out of your Paytm account too frequently. 

Operating Two Paytm Payment Bank Accounts on One Device

Operating two Paytm payment banks account in one device is considered suspicious activity

If you use two Paytm payment bank account on one single device then this might be the reason why your Paytm account got blocked. So from now on remember that you should never use two Paytm payment bank account on one single device. You can use only one Paytm payment bank on one device. 

Adding Money for Cashback and Reverting it Back:

Adding money to your Paytm wallet just for cashback and then reverting it back to your bank again is considered suspicious activity

If you just added money to your Paytm wallet just for the sake of getting cash back and then if you have reverted this money back to your bank this might be the reason why your Paytm account got blocked. 

Sending money to the Paytm wallet just for receiving cash back and then once you get the cash back sending it back to your bank is considered a suspicious activity. So remember that you should always avoid adding funds to your Paytm account just for the sake of getting cash backs. 

Now that we have understood the reasons let us now move on and understand how we can unblock our Paytm account that has been blocked due to some suspicious activity. Remember that do not dial any number as you can become a victim of fraud. Do not just blindly call on any number. 

We will be breaking down the detailed step-by-step process to unlock your Paytm account. You can fully trust this process and follow it to unblock your Paytm account. 

How to Unblock Your Paytm Account

Here is the step-by-step process to unblock your Paytm account if it has been blocked due to any suspicious activity – 

1. Open the Paytm app on your mobile phone. Then click on ‘Need Help’ option. 

2. Now you will have to open the chatbot. Here you have to remember that this is complete AI that is a robot and not any executive of Paytm. 
3. Then click on ‘My account is blocked’ option. You will be asked for your registered Paytm number, you will also be asked about the documents that you submitted for your Paytm account KYC process.  
4. So it could be your Aadhar card, PAN Card, etc. So you will have to upload an image of the document that you submitted during the KYC process of your Paytm account. 

5. You will also be asked to upload a selfie of yourself holding your PAN Card. This is for authentication purposes only. 
6. Then you will have to upload your bank statement of your Paytm payment bank. This bank statement is sent to you on your Gmail account every single month. So if you do not have a copy of it go to your Mail account and download a copy of your bank statement.
7. Now you will be asked a few questions regarding the payment method and purpose due to which suspicious activity was detected and your Paytm account got blocked. So answer the questions asked correctly and then click on the check box of the declaration form. 

9. And once you click on the check box of the declaration form your form will be submitted. 
10. Now Paytm will issue you a ‘Service ticket number’. With the help of this service ticket number, you can track the status of your form and see what steps have been taken after the submission of your inquiry form. 
11. Now it will take around two to three days to verify your request. The representatives of Paytm Care will look into this matter and cross-verify if the documents that you have uploaded are correct or not.

Once they verify and authenticate your request for unblocking your Paytm account and the documents that you have submitted then your Paytm account will be successfully unblocked. 

So this is how you can unblock your Paytm account through the Paytm app itself. Now there is another method to unblock your account which is through Twitter and writing support mail. 

Unblocking your Paytm account with the help of Twitter and Writing a mail

If your Paytm account has been blocked and you want to unblock it then Just go on the Twitter app. Search @paytm care. Then send a message regarding how and why your Paytm account was blocked and you want to uncool it. Now you can similarly write a mail to [email protected] this email ID. 

In the mail, you have to mention that your account was blocked due to suspecting some suspicious activity and you will also have to state the reason behind it. Make sure that you type all the relevant and important information and send a mail. Once your mail is reviewed the Paytm executives will get back to you. 

So this is how you can unblock your Paytm account if it has been blocked due to suspecting some suspicious or fraudulent activity. So make sure that you follow the methods and the detailed step-by-step process mentioned in this article above. We hope that you found this article helpful and if you did do not forget to share it with your friends and family so that even they can benefit from it!